HEAT PUMPSEXPERT

Terms of Service

Last updated: February 2026

Introduction

Welcome to Heat Pumps Expert. By using our website, you agree to these terms of service.

Use of Service

Heat Pumps Expert is a directory service connecting homeowners with MCS certified heat pump installers. We:

  • Provide information about heat pumps, costs, and grants
  • List MCS certified installers across the UK
  • Do not directly provide installation services
  • Are not responsible for the quality of installations

Installer Listings

All installers listed on our site are MCS certified at the time of listing. We verify MCS certification but are not responsible for:

  • The quality of work performed by installers
  • Pricing quoted by installers
  • Disputes between homeowners and installers
  • Maintaining current certification status

We recommend verifying current MCS certification before proceeding with any installer.

Information Accuracy

We strive to provide accurate information about heat pumps, costs, and grants. However:

  • Grant amounts and eligibility criteria may change
  • Costs are estimates and may vary
  • Always verify current information with official sources

User Responsibilities

When using our service, you agree to:

  • Provide accurate information when requesting quotes
  • Not misuse our platform or attempt to harm it
  • Respect the privacy of installers and other users
  • Conduct your own due diligence before hiring an installer

Limitation of Liability

Heat Pumps Expert acts as an information directory only. We are not liable for any damages, losses, or disputes arising from:

  • Use of our website
  • Interactions with installers
  • Installation work performed
  • Decisions based on information provided

Intellectual Property

All content on this website, including text, images, and design, is owned by Heat Pumps Expert or licensed to us. You may not reproduce content without permission.

Changes to Terms

We may update these terms at any time. Continued use of our website constitutes acceptance of any changes.

Contact

For questions about these terms, contact us at info@heatpumpsexpert.com.